Contact
The quickest way to reach us is by e-mail. We read every message, but we cannot promise an immediate reply.
What to write to us about
- A correction, or information on this website that is out of date.
- A request about your personal data, such as access or deletion. Put "Data request" in the subject line; see thePrivacy Policy for your rights.
- A concern about content on this website, or about an advert that seems misleading.
- A business or press enquiry.
This website is not an operator. We do not hold accounts, take payments or run any platform, and we are not a licensed operator. We cannot resolve a dispute you have with an operator, or change, reopen or refund anything on your account.
If you have a complaint about an operator, take it to that operator first, using the complaints procedure in its terms. If it is not resolved, the operator must tell you which independent dispute-resolution body you can use next. More is in Player information.
Complaints about how we handle personal data
Please contact us first so that we can try to put it right. You may also complain at any time to the Information Commissioner’s Office (ICO), the UK's data protection regulator, atico.org.uk/.
Need help urgently?
If you are worried about your own use of any online service, free and confidential support is listed on theSafer use of services page.